Refund Policy

Last updated: July 26, 2026

1. Overview

At BILLAH TECH LLC, we strive to deliver high-quality services and client satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued for our services.

2. Project Deposits

Project deposits are used to allocate resources and begin work. Deposits are generally non-refundable once work has commenced. If a project is cancelled by the client before work begins, the deposit may be refunded minus any administrative or processing fees.

3. Milestone Payments

Payments made for completed milestones are non-refundable. If a milestone is not delivered according to the agreed scope, we will work to resolve the issue or revise the deliverables at no additional cost.

4. Subscription and Maintenance Plans

Monthly subscriptions and maintenance plans may be cancelled at any time. Refunds for unused portions of the current billing period are not typically provided, but exceptions may be considered on a case-by-case basis.

5. Dispute Resolution

If you are dissatisfied with our services, please contact us as soon as possible. We will review your concerns and work toward a fair resolution, which may include revisions, partial credits, or a refund in exceptional cases.

6. Chargebacks

We encourage clients to contact us directly before initiating a chargeback. Unjustified chargebacks may result in suspension of services and additional fees.

7. Contact Us

For refund requests or billing questions, please reach out to us at support@billahtech.com.